In the face of change

How people handle themselves in the face of change can advance or ruin a career. Leadership changes often in the fashion industry. In my career of 17 years, I have seen 9 different leaders. That means a leadership change has occurred just about every 2 years (Keep in mind I have only worked at 5 companies). Every time a leadership change was about to occur, the gossip would ramp up. People could feel it coming and start to panic. It didn't matter if they loved or hated the current leader. Strange factions would start to arise. People would begin to ‘position’ themselves closely with one leader or another.

My message to you: stay out of it. Do your job. Focus on getting the job done & getting it done well. Every leader will appreciate this. It doesn't matter if this leader is your boss or your boss’ boss’ boss’ boss. Just focus on doing your job and staying out of the politics. It will also keep your stress level low. If a colleague wants to come to you and vent their fears, you can listen but not join in the panic. Listening doesn't mean you have to chime in on their fears or even agree.

How have you reacted in the face of change? What can you gain/ lose by involving yourself in the office politics? How could aligning with a current leader help/ hurt your career?

To learn more about career coaching, go to www.katekibler.com

Leadership

There are so many different types of leaders in the fashion industry. I have found that a leadership style often is formed from education, professional experience, but most of all through what leadership you have experienced early in your career. Whether you are a seasoned leader or new to managing a team, understanding how you are viewed as a leader is just as important as the results you deliver. Some teams will follow their leader because of respect, while others get work done because of fear. Some leaders lift the team up while others put the team down. Some leaders give energy to the team while others take away energy.

What do you want to be known for as a leader? How well does your team respect you? Which leadership style would allow you to build a high functioning team? Who do you respect most as a leader? What could you learn from that leader?

Internal PR

Sometimes people get bogged down in doing their job that they forget how important it is to let others know what successes they have had. In smaller companies, your impact is usually clear. In larger companies, people in your division may be aware of what your success, but other divisions may not be aware. What if a role comes up in another division that interests you? How will other leaders know what a rock star you are if they don’t know what you have done? 

Sometimes your boss is busy and cannot see all of the great things you have accomplished. Earning a great track record is important, so how can you let others know about it without seeming arrogant? If you have a weekly meeting with your boss, why not share what happened in the week? What if you talk about the problems you solved and proactive steps you are taking? 

To learn more about career coach Kate Kibler, go to www.katekibler.com

Advocate

Being great at your job often isn't enough. If you've ever been passed over for a promotion, you know what I am talking about. Whether you like it or not, office politics can play a big role in whether or not you are promoted. Your direct boss can think you are terrific, but it's unlikely you will be promoted unless others agree.

Many people think politics and networking imply a lack of integrity. While in some cases that might be true, you don't have to compromise your integrity to get ahead. How can you ensure others see the great work you are doing? Think about who will advocate for you. Who sees you as a strong player? How are they positioning you in front of the right people? What are you doing to make sure everyone knows the good work you have done? If your peers and reports see you as a confident, inspiring, moral leader, they will start to follow and your value will be seen to others.

Who in the executive team do you have the strongest connection with? How often do you interact with that person? What can you do to show your value and regularly interact with that leader? When you build the foundation on these relationships, it will become evident who will advocate for you.

To learn more about career coaching, go to www.katekibler.com

Retail Careers SmartBrief

If you haven't seen this resource, it could be great for those trying to learn more about the retail industry:

Thousands of people have signed up to receive the Retail Careers SmartBrief. Have you? Last week, the most popular stories in the Retail Careers SmartBrief were:  How-to-get-hired tips from Nordstrom's recruiter Networking tip for introverts Retailers, LearnUp offer online classes for job seekers 3,000 of your peers read these stories because they signed up ( to receive our free, biweekly newsletter packed with career advice and insights. Don’t miss out on this opportunity to get your career on track toward success. Take advantage of this valuable resource and sign up today to receive your Retail Careers SmartBrief each Monday and Wednesday.

Think about your reference

Building relationships are critical to business success; sometimes even more so in the apparel industry. A referral means more to most hiring managers than your degree and sometimes even your experience. Likewise, the referee carries more weight if it is someone the hiring manager knows, trusts and respects. Before picking your references, think through all the details. Talk with a recruiter you worked with to find out what type of referrals may carry more weight. Scour LinkedIn before your interview to see if there are any connections to anyone you are meeting with. If there are, reach out to your connection before the interview to see how they know the person you are meeting. Ask how their relationship with the interviewer is (I know you will be shocked to hear that not everyone in the fashion industry likes each other.) A liked common connection could put you on top of a large pile of resumes.

What are some other ways you could use this common connection to secure the job? If you were the hiring manager, how much would that connection mean to you?

To learn more about career coaching, go to www.katekibler.com

What type of employee are you?

Over my career, I’ve had all different types of employees. Some have been very independent while others need a great deal of attention to perform. While everyone needs direction, not everyone needs a detailed to do list. Understanding what your employee needs is key to both their and your success. On the flip side, you need to understand what kind of employee your boss wants you to be. What does s/he respond to- your independence or your attentive behavior?

I prefer a team that is more independent than not. I consider my leadership role as the conductor. I make sure the team all knows where we are going, following the traffic signals and remove any potential obstacles that get in their way.  What does that mean exactly? I can help an employee problem solve to a resolution they might not have considered. Or if a team member is taking longer than expected on a project because they don’t have all the information they need, I can make a couple calls to uncover the missing data.

Where do I draw the line? Interpersonal conflict. I am not a therapist, counselor or parent. I will not step in the middle of a conflict between teammates. Each employee is responsible for their own relationships. I once had an employee, Jack*, in a conflict with a coworker. He didn’t feel as though Sally* respected him. Jack asked me to “tell Sally to respect me.” I almost rolled my eyes. If you have gone to your boss and said something like this, I want you to think about how immature that sounds. This employee just told me he can’t earn a coworker’s respect and wasn’t up for trying to fix the problem on his own. Admitting you don’t have a great relationship is one thing, but wanting your boss to fix your problem is a whole other issue. What would I have responded better to? “I don’t think Sally respects me because she didn’t get me the project completed on time as I requested. I feel like I have tried several things to build the relationship, but nothing is working. What are your thoughts on how I can change the situation?” This is something that would have worked with me. I could brainstorm with the employee. Maybe share observations about his behavior that could be creating the problem. My goal would be to give him the tools to solve his problem on his own. Think about your boss, what message you are sharing and consider his/her response before having the conversation. On the flip side, I know many bosses who enjoy handling their team’s interpersonal problems.

How do you need to change your approach to match your boss’s preferences? What is your style? How do you communicate your style with your team?

*Names are changed to protect the privacy of employees

To learn more about career coaching, go to www.katekibler.com.